Help & FAQs

Most orders are processed and shipped within 1-3 business days. Orders are shipped Monday through Friday, excluding weekends and holidays. Once your order ships, you'll receive a shipping confirmation email with tracking information.

MilwaukeeFlannels.com fulfills orders from multiple U.S. warehouse locations. Most products ship from our distribution center in Wayne, New Jersey. Select Hot Leathers products ship directly from the Hot Leathers warehouse in Connecticut. Customers receive tracking information as soon as their order ships.

Once your order ships, we'll send a shipping confirmation email containing your tracking number. If you do not see the email, please check your spam or junk folder. You can also contact our customer service team for assistance.

You can also use our order tracking option located by Clicking Here.

Please contact us for your tracking number if you did not receive a shipping confirmation email or if your order is being shipped to a PO Box.

Yes. You'll receive an order confirmation email immediately after placing your order and a shipping confirmation email when your order leaves our warehouse. Please be sure to check your junk mail folder for these emails.

Yes. MilwaukeeFlannels.com offers free ground shipping on qualifying orders shipped within the continental United States. Additional shipping options may be available during checkout.

Yes. We ship to many international destinations. International shipping rates are calculated during checkout based on package weight, dimensions, and destination. Customers are responsible for any duties, taxes, customs fees, or import charges required by their country. You the customer is responsible for all taxes, duties and import fees that apply.

Most domestic orders arrive within 2-7 business days after shipment. Delivery times may vary based on your location, weather conditions, carrier delays, and seasonal order volume. International shipping times depend on the products and destination. Shipping times are estimated at checkout.

We offer a 30-day return policy on eligible retail purchases made through MilwaukeeFlannels.com. Returned items must be new, unworn, unused, and include all original tags and packaging. Click here for more details.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. For more details visit our Returns & Exchange Policy Page here.

Returns can be initiated through our Returns & Exchanges Portal. If you need assistance, our customer service team is available to help guide you through the process. Click here to go to our Returns & Exchange portal.

Yes. Most eligible items can be exchanged for a different size, color, or style through our Returns & Exchanges Portal, subject to product availability.

To exchange your item for another size, color, or a completely different item, you can go to our Return & Exchange Portal here.

Clearance and final sale items are not eligible for refunds. If you receive a damaged or incorrect item, please contact customer service immediately so we can assist you.

MilwaukeeFlannels.com is owned and operated by Shaf Leather Collection, Inc., an apparel retailer that has been serving customers since 1991 through online stores, retail locations, wholesale distribution, and live events.

You can reach our customer service team by phone at 1-800-846-6010 or by email at info@milwaukeeflannels.com during normal business hours.

Yes. MilwaukeeFlannels.com is owned and operated by Shaf Leather Collection, Inc. from our headquarters and warehouse facility in Wayne, New Jersey. While our warehouse is not open to the public for shopping, it serves as one of the fulfillment centers used to process and ship customer orders.

MilwaukeeFlannels.com carries products from trusted apparel brands including Hot Leathers, Milwaukee Leather, and Milwaukee Motorcycle Clothing Company. Our selection includes flannel shirts, work shirts, armored riding shirts, and rugged casual apparel for men and women.